Booking & Cancellation Policy
Bookings Payment Terms and Cancellations Policy
For all bookings the first night’s tariff is required as a deposit to confirm the booking. The balance is due 7 days prior to your arrival. Payment may be made by MasterCard/ Visa by telephone on 0412 356 313, (+61412 356 313) or direct deposit.
Special conditions apply for cancellations. If you cancel your accommodation and we can secure a replacement booking for the same period and at the same tariff, your deposit will be refunded less a $200.00 administration fee. If however the property cannot be rebooked, your deposit is not refundable. If you cancel your booking inside 14 days, thenthe whole tariff is still payable. If you shorten your stay, the unused portion of your rental is not refundable. Bright Point Elite retains the right to negotiate the tariff or length of stay to obtain a booking on a cancelled booking as we deem necessary. Please note that a change of booking dates attracts the same conditions for cancellations as stated. All credit card payments incur a 3.0% processing fee.